Helpline Operators

The Pituitary Foundation needs more dedicated Helpline Operators who will help staff and current volunteers who take calls on our national Patient Support and Information Helpline.

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The calls we receive are very important to us; Helpline Operators are responsible for making sure each caller gains as much as possible in the way of support, information and/or appropriate signposting. The role can be very rewarding, but comes with significant responsibility.

If you are interested, do you have the following:

  • the ability to listen
  • you are non-judgemental
  • empathy
  • a private space to take calls (and a landline not just mobile)
  • able to keep calls in the utmost confidence
  • email access.

Training will be provided and ongoing support will be given.