The Pituitary Foundation needs more dedicated Helpline Operators who will help staff and current volunteers who take calls on our national Patient Support and Information Helpline.
The calls we receive are very important to us; Helpline Operators are responsible for making sure each caller gains as much as possible in the way of support, information and/or appropriate signposting. The role can be very rewarding, but comes with significant responsibility.
If you are interested, do you have the following:
- the ability to listen
- you are non-judgemental
- a private space to take calls (and a landline not just mobile)
- able to keep calls in the utmost confidence
- email access.
Training will be provided and ongoing support will be given.