Christmas Hours - Helplines & Office


Please see below for the opening hours of our various services during the Christmas period.

Please seek medical help in the event of illness. For adrenal crisis, call 999, ask for ambulance and state ‘adrenal crisis’



  • The Office Admin Line (0117 370 1333) will be closed from 5pm on Fri 20th Dec until 9am on Mon 6th Jan
  • The Patient Support & Information Helpline (0117 370 1320) will be closed from 4pm on Monday 23rd December and will be re-opening on Thursday 2nd January 2020 at 10am.
  • The Endocrine Nurse Helpline (0117 370 1317) will be closed from 7.30pm on Wed 18 Dec and will re-open at 9.30 on Mon 6 Jan. Click here to see the normal opening hours of the Nurse Helpline. 

Email Helpline

  • Our Email Helpline ( will be closed between Tues 24th Dec - Mon 30th Dec

Text Helpline

  • Our Text Helpline (07786 202 249) will remain open throughout Christmas and New Year. We will do our best to respond to texts as quickly as possible, usually within 24 hours.

Shop orders 

Any orders in the online shop received from Thursday 19th December 2019 to Sunday 5th January 2020 will not be processed until the office re-opens on Monday 6th January 2020.


From all at The Pituitary Foundation, we'd like to wish you a Merry Christmas and a Happy New Year!