Endocrine Nurse Helpline
A free endocrine nurse helpline offering confidential access to a specialist nurse who can provide expertise and medical advice.
Please call 0117 370 1317
**This helpline will be re-opening on Wednesday 13th December at 6pm. Thank you for your patience during the temporary closure while we were recruiting our new Endocrine Nurse**
Regular Endocrine Nurse Helpline hours will be:
Mondays: 8.30am - 1.30pm
Tuesdays: 11.00am - 4.00pm
Wednesday: 6.00pm - 9.00pm
For support when the Endocrine Specialist Nurse Helpline is closed please contact the Patient Support & Information Services (Mon - Fri 10am - 4pm) call 0117 370 1320 or email your query to firstname.lastname@example.org
“I recently had occasion to talk to the nurse, please pass on my heartfelt thanks to her. I was at that time very ill with very worrying symptoms with no access to medical treatment where I live. She made a huge difference to me and was able to offer me good useful advice and removed a lot of fear about my symptoms.”
Mission statement for endocrine nurse helpline
The endocrine nurse helpline provides a confidential and non-judgemental service to pituitary patients, their families and friends. This service delivers appropriate and clear information in a prompt and empathetic manner to enable callers to make informed choices. The helpline can offer medical information, as a basis for discussion with your GP or endocrine specialist.
- The nurse helpline cannot become involved in the medical or non-medical management of any individual case.
- At busy times there are other calls being taken and an answer phone message will be heard. Please don’t leave a message on this service, as we cannot call you back, but do try the line again.
- Our telephone system has a number display facility. Caller’s telephone numbers to the Endocrine Nurse Helpline may be displayed on the telephone screen. If your number is displayed, this will not be recorded in any means unless you give us permission.
The cost of calls from mobiles and other networks may vary; please check with your service provider.