Helpline Email Support

You can ask your pituitary related questions by email at, and one of our helpline team will respond to you.

The response service to your emails is open Monday to Friday 9:00am to 5:00pm (excluding Bank Holidays).

For all administration and non-support queries, please contact or 0117 370 1333

If your query is about vaccinations please see this page before emailing

Please Note:

  • This service is limited to general pituitary information and support; we may be able to assist with other endocrine conditions but these replies may take longer or we can advise you about other support available. If you have a pituitary unrelated thyroid condition, or questions, please contact  British Thyroid Foundation
  • This service isn’t for crises or emergency medical help. We are not a substitute for medical care/advice, nor are we experienced to deal with mental health issues.
  • As we are based in UK, practices, and interpretation of results for other countries can be difficult and medications often differ.
  • We aim to reply promptly, but as this is a popular service it may take up to five working days before you receive a response. Reply time during periods of staff leave or high volume may increase to seven working days.
  • We cannot become involved in the management of any individual case.

MIND (0300 123 3393 9am – 6pm Mon to Fri) or Text 86463

No Panic  (0844 967 4848 10am to 10pm daily)

By emailing us you are providing consent for us to process your data in order to provide you with the information or services you are contacting us about.  Your personal details will only be used to provide you with information or services you have requested.

Any data collected will be anonymised to help us in collecting statistics and evaluate our services.