Patient Info and Support helpline

HL Logo Rev 300 WideOur telephone helpline is available Monday to Friday 10am - 4pm. Please dial 0117 370 1320

Our confidential helpline is here to answer any questions about pituitary conditions.

Calls are answered by trained staff and also volunteers with experience of pituitary conditions. Whatever your concern, we understand the issues you might be facing. We are here to listen and provide clear and up-to-date information. We will also let you know where else you can go for further support and information.

"Thanks for listening and being there."

Mission Statement for Patient Support and Information Helpline
The Helpline provides a confidential and non-judgemental service to pituitary patients, their carer, families and friends. This service delivers appropriate and clear information in a prompt and empathetic manner to enable callers to make informed choices.

 Please Note:

  • The Helpline service cannot offer medical advice, nor can we become involved in the management of any individual case.
  • At busy times there are other calls being taken and an answer phone message will be heard. Please don’t leave a message on this service, as we cannot call you back, but do try the line again. Our telephone system has a number display facility. Caller’s telephone numbers to the Helpline may be displayed on our telephone screens. If your number is displayed, this will not be recorded in any means unless you give us permission.

The cost of calls from mobiles or other networks may vary; please check with your service provider regarding calls to 0845 numbers.